1. Information We Collect
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A. Customer Database
- ENIMBUS360 hosts individual databases for each customer, ensuring data segregation. We do not maintain shared databases for different customers.
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B. Data Usage
- We do not sell customer data to any third party. The data collected is used for analytical purposes, including the preparation of reports presented through Power BI Dashboards and forecasting future business trends.
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C. Mobile Application
- ENIMBUS360 offers a mobile application for Android and iOS devices. The application may collect the following information:
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Location Data: The application uses GPS to track location for specific ERP functions.
Camera Functions: The application may use the device's camera for taking photos.
Phone Storage: Users can upload relevant documents, utilizing phone storage.
2. Data Security
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A. Microsoft Azure Environment
- ENIMBUS360 is hosted in the secure Microsoft Azure environment, employing industry-standard security measures to protect your data.
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B. Encryption
- Data transmitted between the application and our servers is encrypted to ensure confidentiality.
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C. Access Controls
- Access to customer databases and sensitive information is restricted to authorized personnel only.
3. Data Validation and Usage
Customer data is validated to ensure accuracy. The information is used for improving the functionality of ENIMBUS360 and providing a better user experience.
4. Global Applicability
ENIMBUS360 is a globally available SAAS solution, and this Privacy Policy is applicable to users worldwide. Regardless of your location, by using our services, you consent to the terms outlined in this policy.
5. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website, and significant changes will be communicated to users.
6. Contact Information
For any inquiries regarding this Privacy Policy or the use of your data, please contact our Data Protection Officer at data.officer@enimbus360.com.
By using ENIMBUS360, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services implies your agreement with the terms outlined herein.
7. GDPR Compliance
ENIMBUS360 prioritizes data protection and privacy, striving to achieve General Data Protection Regulation (GDPR) compliance for users in regions where Microsoft Azure data centers are available. We are proud to announce that 98% of our operations are in line with GDPR requirements.
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A. Microsoft Azure Data Center Availability
- ENIMBUS360 operates within Microsoft Azure data centers, strategically chosen to align with our commitment to GDPR compliance. This ensures that customer data is handled in accordance with the data protection regulations of the respective regions.
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B. Azure Front Door Security
- Our security infrastructure is reinforced by Azure Front Door, which plays a crucial role in controlling all incoming traffic. This not only enhances security but also helps balance the load of incoming requests, ensuring a smooth and responsive user experience.
8. User Rights under GDPR
ENIMBUS360 acknowledges and respects the rights conferred upon users by the GDPR, including but not limited to:
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A. Right to Access
- Users have the right to access their personal data stored by ENIMBUS360. Requests for access can be made through the provided contact information.
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B. Right to Rectification
- Users can request the correction of inaccurate or incomplete data. ENIMBUS360 will promptly address such requests to ensure the accuracy of user information.
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C. Right to Erasure
- Users have the right to request the deletion of their personal data. ENIMBUS360 will comply with such requests, subject to legal obligations and data retention requirements.
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D. Right to Object
- Users may object to the processing of their data for specific purposes. ENIMBUS360 will cease processing unless there are compelling legitimate grounds for the processing.
9. Data Transfer and International Operations
ENIMBUS360 may transfer and process customer data internationally. By using our services, you consent to the transfer of your data outside your country of residence. We ensure that such transfers comply with applicable data protection laws.
10. Data Retention
ENIMBUS360 retains customer data for the duration necessary to fulfill the purposes outlined in this Privacy Policy. Data may be retained for legal, regulatory, or business requirements.
11. Children's Privacy
ENIMBUS360 does not knowingly collect personal information from children under the age of 13. If you become aware that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
12. Consent Withdrawal
Users have the right to withdraw their consent for the processing of personal data at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
For any GDPR-related inquiries or to exercise your rights, please contact our Data Protection Officer at data.officer@enimbus360.com.